eyecloudCam – Storage and Recordings Useful Facts

Check out some useful knowledge about eyecloudCam, storage, and recordings:

 

Is eyecloudCam recording anything on standby mode?

No, the camera doesn’t record anything on standby mode.

Depending on the detection mode you’ve enabled, the device is triggered by motion/people passing by in the monitoring range.

 

What’s the length of a video?

The camera records for as long as there is motion.

A video recording has a minimum of 5 seconds and a maximum of 30 seconds. If an event lasts more than 30 seconds, the device will start a new recording.

The video length is not adjustable.

 

What is the time gap between two consecutive recordings?

After recording a 30s clip (which is the maximum length of a video), a new recording will start. The delay between the two is of 2 seconds.

 

When watching a live stream, can I zoom in or zoom out?

Yes, you can zoom in or out.

 

How many videos can I save locally?

  1. For eyecloudCam 8GB:

You can save HD videos as listed below:

2400 10s recordings

800 30s recordings

You can save SD videos as listed below:

4800 10second recordings

1600 30second recordings

 

2. For eyecloudCam 32GB:

You can save HD videos as listed below:

9600 10s recordings

3200 30s recordings

You can save SD videos as listed below:

19200 10s videos

6400 30s videos

Keep in mind that the camera records for as long as there is motion. A video recording has a minimum of 5 seconds and a maximum of 30 seconds.

 

Can I extend local storage?

No, you can’t.

 

Where are my recordings and snapshots stored?

All videos and snapshots are recorded locally, on your device. on your app library.

 

How can I delete content from my library?

You can’t delete locally recorded videos, for now.

 

What do I do if local storage reaches full capacity?

When the internal storage reaches 95%, the oldest videos are automatically erased, making space for the latest ones. If you wish to save certain videos, you can download them to your phone via the app.

 

Don’t forget:

We’ve created a Support Page where you can share with us your feedback. Enter this website and click “Support”. We’ll do our best to reply to your message as quickly as possible.

 

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